At Industrias Chilenas de Alambre S.A. (Inchalam), we value and respect the privacy of all individuals who interact with us through our digital channels.
This Privacy Policy explains how we collect, use, and protect personal data obtained through our website www.inchalam.cl, in compliance with Law No. 19.628 on the Protection of Private Life and corporate best practices regarding data protection.
- Information We Collect
We may collect the following personal information:
Contact details: name, email address, phone number, and company, when provided through forms or inquiries on our website.
Browsing data: IP address, browser type, device, operating system, country or region of access, and pages visited.
Additional information: any other data voluntarily provided through forms, surveys, or communications with Inchalam.
- Purpose of Data Processing
Personal data collected is used exclusively to:
Respond to inquiries, requests, or comments submitted through the website.
Provide information about Inchalam’s products, services, or initiatives, when expressly authorized by the user.
Manage commercial or corporate relationships with clients, suppliers, or strategic partners.
Improve the browsing experience and the quality of the content available on our website.
Comply with applicable legal, regulatory, or audit obligations.
- Legal Basis for Processing
The processing of personal data is carried out based on:
The free, prior, and informed consent of the data subject.
The fulfillment of legal or contractual obligations necessary for the provision of our services.
Inchalam’s legitimate interest in maintaining communication with its stakeholders and improving its internal processes.
- Data Disclosure and Transfers
Inchalam does not sell, rent, or share personal data with third parties, except in the following cases:
Technology or analytics service providers acting on behalf of Inchalam, under strict confidentiality agreements.
Competent authorities, when required by law or judicial orders.
Under no circumstances will personal data be transferred outside the country without the appropriate legal safeguards.
- Security and Confidentiality
Inchalam adopts technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, alteration, or improper disclosure.
Access to personal data is restricted exclusively to authorized personnel who require such information to perform their job duties.
- Data Retention
Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected, or as required by applicable law.
Once this period has ended, data will be securely deleted or anonymized.
- Rights of Data Subjects
Individuals whose data is processed by Inchalam have the right to:
Access their personal data.
Request its correction, deletion, or cancellation.
Object to processing or revoke their consent.
To exercise these rights, please send a request to: contacto@inchalam.cl
- Policy Updates
Inchalam may update this Privacy Policy as necessary to reflect legal, technological, or corporate changes.
Any update will be published on this same page, indicating its effective date.
- Contact
For questions or comments regarding this Privacy Policy or the processing of your personal data, you may contact us at:
Email: contacto@inchalam.cl
Address: Av. Gran Bretaña 2675, Talcahuano, Chile
Phone: +56 (41) 226 7602